DATE TO BE CONFIRMED
Human Factors Masterclass is a two day course (8th and 9th December) and run in collaboration with Terema.
Whilst this workshop will be of particular interest to all clinical staff, risk and clinical governance managers, the beneficial impact on patient safety in the application of these insights and practical techniques will make it relevant to anyone interested in safer and more effective ways of working.
Patient Safety is a familiar mantra in every corner of the NHS. It is probable that more than 75% of patient safety failures involve ‘human factors’, a category much wider than simple human error. Unfortunately, even highly skilled, knowledgeable and hard working health care workers deliver variable performance as a consequence of simply being human. In aviation, acknowledging, accepting and then seeking to manage this human vulnerability led to a field of expertise known as Crew Resource Management (CRM). In the healthcare context this is Team Resource Management (TRM).
Humans are genetically primed to learn by trial and error so error is ‘normal’. Human performance is variable in both the long and the short term. In order to gain some insights into human fallibility we will need a suitable vocabulary -the language of human factors.
The two day course will cover aspects such as:
Leading, Following and Motivating
Human Factors and Team Skills
Human Factors Feedback
The price of this course is £372.00 and needs to be paid upon booking. There are a maximum number of 20 delegates on this course. This course will be held at Clinical Skills Facility, Hull Royal Infirmary, Anlaby Road, Hull, HU3 2JZ.
For more information or to book on this course please contact Courses Team, Email: firstname.lastname@example.org or call 01482 816736.